Consivum / Support

Поддержка Consivum

Если нужна помощь с доступом, оплатой или рабочими сценариями продукта, напишите в поддержку или войдите и создайте обращение.

What we can help with

What we can help with

Support covers access, billing, and day-to-day product flows inside the platform.

You cannot sign in or restore access to your account.

You need help checking a payment, plan, or subscription status.

You ran into an error inside the assistant, tasks, or workspace.

Email support@consivum.ai

Use email when you want to describe the issue quickly without signing in.

Open email

Sign in and create a request

Use the product workspace if you want to keep the full conversation history inside a support ticket.

Open support request

SLA

We usually reply within the work week.

If you create a ticket inside the product, the whole conversation stays attached to that request after sign-in.

Open support workspace
Support FAQ

Frequently asked questions

Short answers about support channels, response time, and where the conversation will continue.